Wenzzels

Luggage & Bike

General Terms and Conditions for Locker Boxes

You may buy PIN codes for lockers at the vending machine in my business premises during opening hours. By purchasing PIN codes, you agree to the following terms and conditions:

  1. Anyone under the age of 18 may not use the lockers.
  2. The current price list applies.
  3. PIN code and locker box
    1. The PIN code is only valid on the day of purchase. You must unlock the locker and remove your deposited items by the end of the day's opening hours.
    2. You may use the PIN code to open and lock a locker box several times a day. If you leave the business premises before the end of the opening hours of the day and do not lock the locker, you are not entitled to further use of the locker.
    3. You are not entitled to the availability of lockers or a locker of the desired size.
  4. You may NOT deposit:
    1. Items whose possession is punishable or illegal in Germany or which require a permit, authorisation, licence or similar
    2. Flammable or explosive, radiating, corrosive, environmentally harmful, leaking or strong-smelling items, in particular lithium-ion batteries and devices powered by them, such as mobile phones
    3. Unpackaged or perishable food
    4. Animals and living creatures
    5. Money, valuable documents, jewellery, valuables
  5. VLoss of PIN
    1. You are not entitled to the return of items without a PIN.
    2. BIf you lose your PIN, the locker may be opened if you send a request by email, phone call or WhatsApp message, receive confirmation and turn up at the agreed time. Items may only be handed over against suitable proof that you have deposited them. You must present your ID and leave your personal details when retrieving the items.
  6. Behaviour that violates the contract or the terms and conditions
    1. Lockers will be opened after closing time. Items deposited in the locker will be stored for 14 days, during which you can collect the items on presentation of your PIN upon confirmed reservation or have them sent to an address in Germany. When you fail to retrieve the items within this period, I may utilise or dispose of the items.
    2. I may remove, utilise or dispose of items that may not be deposited at any time and you are not entitled to compensation for these items.
  7. Obligations and claims
    1. I am obliged to store the deposited items with the usual care. There are no further obligations on my part.
    2. Deposited items are insured by your household contents insurance if you have taken out one. A claim for compensation for damage to your property is limited to intent or gross negligence, except in the case of damage resulting from injury to life, limb or health.
    3. I may demand compensation from you if you misuse my business equipment or treat it improperly or if damage or deterioration occurs due to your actions or your deposited items that violate the General Terms and Conditions.